Cookie Policy

1. About this Cookie Policy

This Cookie Policy explains what cookies and similar technologies are, how CallCloser.ai uses them on https://callcloser.ai, and how you can manage your preferences. For more information about how we handle personal data, see our Privacy Policy.

2. What are cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work or work more efficiently, and to provide information to the site owners. Cookies can be session cookies (deleted when you close your browser) or persistent cookies (stored until they expire or you delete them). Cookies can also be first-party (set by the site you visit) or third-party (set by a different domain).

3. Similar technologies

We may also use similar technologies such as pixels, web beacons, local storage, and SDKs that perform functions similar to cookies.

4. How we use cookies

We use cookies to:

• Enable core site functionality and security
• Remember your preferences
• Understand how the site is used and improve performance
• Measure the effectiveness of our pages and campaigns
• Where applicable, personalise content or communications subject to your preferences

5. Types of cookies we use

5.1 Strictly necessary cookies

Purpose: Enable core site features, security, and network management. Examples: Session management, load balancing, authentication. Legal basis: Our legitimate interests in operating a secure and functional website. Consent required: No (you can still block them in your browser, but the site may not function correctly).

5.2 Functional or preference cookies

Purpose: Remember choices you make (for example, language, form inputs). Legal basis: Consent where required; otherwise legitimate interests in enhancing user experience. Consent required: Yes where not strictly necessary.

5.3 Analytics and performance cookies

Purpose: Help us understand how visitors use the site, diagnose issues, and improve performance. Examples: Page views, referrers, device and browser information, time on page. Legal basis: Consent (under PECR for non-essential cookies). Consent required: Yes.

5.4 Marketing and advertising cookies (if used)

Purpose: Measure campaign effectiveness and, where applicable, personalise content or ads. Legal basis: Consent (under PECR for non-essential cookies). Consent required: Yes.

6. Cookies we may set

Note: The exact cookies depend on the tools we use. Typical examples include:

• First-party session cookies for authentication and security
• Consent-management cookie to record your choices
• Analytics cookies (for example, from an analytics service)
• If used: CRM or marketing platform cookies, A/B testing, or tag manager cookies

If you would like a full, current list of cookies and their lifespans, contact [email protected].

7. Managing your cookie preferences

7.1 Consent banner and settings

On your first visit, you may see a banner or module that allows you to accept or reject categories of cookies. You can update your preferences at any time via the site’s cookie settings (if provided).

7.2 Browser controls

You can block or delete cookies using your browser settings. Doing so may affect site functionality. For guidance, see your browser’s help pages.

7.3 Opt-outs for third-party tools

Some providers offer opt-outs. Examples include: Google Analytics: tools.google.com/dlpage/gaoptout. Ad preferences: youradchoices.com or youronlinechoices.eu (regional availability varies).

8. Data retention

Cookies are kept for their stated lifetime and then expire automatically. Analytics data derived from cookies is retained according to our data retention practices described in our Privacy Policy, subject to your consent choices.

9. Changes to this Cookie Policy

We may update this Cookie Policy from time to time. Material changes will be communicated via the site or by direct notice where appropriate. The “Last updated” date shows when it was last revised.

10. Contact

• Email: [email protected]
• Address: Unit 4 Cedar Court Tiverton Business Park, Lowman Way, Tiverton, England, EX16 6GT
• Phone: 07700 107735