AI Phone Agents for Higher Education
Enhance student support and streamline admin with always-on assistance
Transform your university or college contact centre with AI agents that handle admissions enquiries, course information, and campus services 24/7. Deliver fast, reliable, and professional support while freeing staff to focus on complex cases and student success.
Key Capabilities
- Admissions and enrolment enquiry handling
- Course, module, and timetable information
- Appointment and event scheduling
- Fees, finance, and accommodation support
- Follow-up and reminder campaigns
Higher Education–Specific Features
Specialised capabilities designed for universities, colleges, and further education institutions.
Admissions and Enrolment
Answer questions on entry requirements, deadlines, UCAS status, document checks, and induction details with automated confirmations.
Course and Timetable Information
Provide module outlines, lecture times, assessment dates, and room changes in real time to reduce call volumes and confusion.
Student Services and Wellbeing
Route calls and book appointments for careers, counselling, disability support, and academic advising with calendar sync and reminders.
Fees, Finance, and Scholarships
Handle queries on tuition fees, instalments, student finance, bursaries, and scholarship applications securely and accurately.
Accommodation and Facilities
Support room allocations, maintenance requests, move-in instructions, library hours, IT help, and sport centre bookings.
Multi-Language Support
Communicate with international students and families in 40+ languages to ensure inclusive, accessible services.
Success Stories in Higher Education
See how universities and colleges improve student experience with AI phone agents.
55% faster enquiry resolution
Streamlined Support
Automate common questions across admissions, courses, and services to cut wait times.
24/7 availability
Always-On Support
Provide information and updates day and night across time zones and peak cycles.
30% reduction in admin workload
Operational Efficiency
Free teams to focus on complex cases and high-value student engagement.
3x more efficient
Fewer No-Shows
Automated confirmations and reminders improve attendance for support services and events.
Ready to Transform Your Business?
Join thousands of businesses already using AI agents to improve customer
experience and never miss another opportunity.
- No setup fees
- Cancel anytime