AI Phone Agents for Free Legal Aid
Improve access to justice with fast triage and always-on support
Transform your legal aid service with AI agents that handle eligibility screening, intake calls, and appointment scheduling 24/7. Provide clear, consistent information while reducing wait times and freeing staff to focus on complex cases and advocacy.
Key Capabilities
- Eligibility screening and intake
- Appointment and call-back scheduling
- Information and FAQs delivery
- Document and evidence guidance
- Follow-up and reminder campaigns
Legal Aid Specific Features
Specialised capabilities designed for legal aid charities, clinics, and public legal services.
Eligibility Screening
Ask clear, compliant questions to assess financial and case eligibility, capturing all required details for rapid triage.
Intake and Routing
Record caller information, identify the issue type (e.g., housing, debt, family), and route to the right team or partner service.
Appointment and Call-Backs
Book consultations or schedule call-backs during peak times and out of hours, with automated confirmations and reminders.
Information and Self-Help
Provide accurate guidance on rights, process steps, timelines, and available resources to reduce repeat calls.
Document and Evidence Guidance
Explain what documents are needed, how to prepare them, and accepted submission methods to speed case preparation.
Multi-Language Support
Support callers in 40+ languages to widen access and ensure inclusive, equitable service delivery.
Success Stories in Legal Aid
See how legal aid providers improve access and efficiency with AI phone agents.
55% faster triage
Streamlined Front Door
Automate eligibility checks and intake to cut queues and reduce handling time.
24/7 availability
Always-On Assistance
Capture every call, provide information out of hours, and reduce missed contacts.
30% fewer no-shows
Reliable Engagement
Automated confirmations and reminders increase attendance at scheduled appointments.
3x more efficient routing
Better Capacity Use
Eligibility first, then smart routing ensures advisers focus on cases that qualify.
Ready to Transform Your Business?
Join thousands of businesses already using AI agents to improve customer
experience and never miss another opportunity.
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