AI Phone Agents for Shops & Retail Outlets
Serve more customers, reduce queue time, and boost conversions with always-on support
Transform your store communications with AI agents that handle opening hours, stock checks, click‑and‑collect updates, and item reservations 24/7. Provide fast, reliable, and professional assistance while your team focuses on in‑store service and sales.
Key Capabilities
- Opening hours, location, and access information
- Live stock checks and item reservations
- Click‑and‑collect status and pickup updates
- Product, sizing, and availability enquiries
- Follow-up, promotion, and re‑engagement campaigns
Retail-Specific Features
Specialised capabilities designed for high‑street stores, boutiques, supermarkets, and multi‑site retail groups.
Store Info and Wayfinding
Answer common questions on opening hours, peak times, parking, accessibility, and in‑store services with clear guidance.
Stock and Reservations
Confirm in‑store availability, reserve items, and provide hold times with instant confirmations and reminder nudges.
Click‑and‑Collect Support
Share order readiness, pickup windows, ID requirements, and counter locations; send real‑time updates to reduce inbound chase calls.
Product Advice and Sizing
Handle questions on fit, materials, care instructions, and compatible accessories, and signpost to alternatives when items are out of stock.
Promotions and Events
Promote in‑store offers, seasonal sales, product launches, and VIP events to increase footfall and average order value.
Multi-Language Support
Assist local and visiting customers in 40+ languages to deliver inclusive, accessible service across all stores.
Success Stories in Retail
See how retailers increase conversions and reduce admin with AI phone agents.
50% fewer chase calls
Clear Updates
Proactive click‑and‑collect notifications and stock confirmations reduce inbound queries.
24/7 availability
Always-On Front Desk
Capture enquiries and reservations outside trading hours, weekends, and holidays.
30% higher reservation conversions
Ready to Buy
Instant holds, reminders, and alternatives turn interest into in‑store purchases.
3x more effective promotions
Higher Footfall
Timely nudges for offers and events drive visits and increase basket size.
Ready to Transform Your Business?
Join thousands of businesses already using AI agents to improve customer
experience and never miss another opportunity.
- No setup fees
- Cancel anytime